Whether you’re into online sports betting or a fan of the thrill of casino games, JackpotCity offers a platform worth exploring. In this in-depth review, we’ll walk you through everything you need to know — from the sportsbook features to the slot machines and live tables, plus info on bonuses, payment methods, mobile performance, and more.
With a name that instantly evokes images of big wins and excitement, JackpotCity has evolved from a casino-first brand into a more complete online betting destination. Its recent revamp comes with a fresh interface and a solid push into sports markets, giving players worldwide more reasons to log in and play.
JackpotCity at a Glance
| Feature | Details |
| Welcome Bonus | Up to €150 on first deposit |
| Visit Site | Go to JackpotCity |
| Overall Rating | 4.5 / 5 |
| Included In | – Best Live Betting Sites- Top PayPal Operators |
| Sports Disciplines | 20+ |
| Serie A Betting Markets | 400+ |
| Average Football Payout | 92.10% |
| Live Streaming | Yes |
| Cash Out Available | Yes |
| License | ADM #15243 |
| Partners / Sponsors | (Information not disclosed) |
A Comprehensive Look at JackpotCity’s Sportsbook Calendar
When evaluating any betting platform, one of the most important aspects for users is undoubtedly the range of sports and markets available. JackpotCity doesn’t disappoint in this area. In the following sections, we’ll explore the full scope of their sportsbook offering, from major football leagues to more niche sports, as well as live betting features and mobile compatibility.
Sports and Market Availability
As expected, football leads the way in JackpotCity’s sportsbook. The operator covers everything from major UEFA competitions to a wide selection of international leagues, including more obscure tournaments from countries such as Azerbaijan, South Korea, Malaysia, and Singapore. There is also solid coverage of women’s football leagues, which is still lacking in many platforms.
Football fans will find a rich variety of betting markets. For high-profile matches in Serie A or the Champions League, you can expect 400+ betting options, while even lower-tier or amateur competitions still offer a solid selection, usually no fewer than 10 markets per match.
Examples of Sports and Competitions Offered by JackpotCity
| Football | Tennis | Basketball | Cycling | Volleyball |
| Champions League | Roland Garros | NBA | Tour de France | Super League |
| Europa League | US Open | Serie A | Vuelta a España | Serie A1 |
| Serie A | ATP Finals | EuroLeague | Paris–Roubaix | Champions League |
| La Liga | Italian Internationals | French League | Liège–Bastogne–Liège | CEV Cup |
| Bundesliga | Wimbledon | German League | World Cup | Challenge Cup |
| Premier League | Australian Open | French Championship |
With 60+ sports in its full offer, JackpotCity delivers one of the most comprehensive calendars on the market. In addition to football, basketball, and tennis, users can bet on horse racing, motorsports, and less common options such as Australian rules football, kabaddi, squash, and surfing.
Live Betting and Streaming
JackpotCity’s live betting platform stands out as one of its strongest features. A wide range of sports is supported, including darts and billiards, alongside classics like football, basketball, and tennis. Live odds are updated quickly and clearly, making it easy to follow the action on both desktop and mobile.
While live streaming is only available for selected minor events, all games include a detailed live scoreboard, allowing users to stay updated in real time. This adds value to less-followed matches, creating interesting opportunities for in-play betting. Market availability during live play is robust, and payouts remain competitive.
JackpotCity Mobile App Review
The mobile experience is mixed. While JackpotCity’s browser-optimized web app works on both smartphones and tablets without requiring a download, it does suffer from some navigation issues, particularly on smaller screens. A large number of compressed links and options can overwhelm users unfamiliar with the layout.
How to Place a Bet Using the JackpotCity App
- Select the sport and tournament
- Choose your preferred odds from the market
- Tap the bet slip icon to open your ticket
- Enter your stake amount
- Confirm your bet by tapping “Place Bet”
The dedicated downloadable app for sports betting, available for both Android and iOS, offers a smoother experience. Navigation is more intuitive, with clear market displays and a dark theme interface that improves usability. Placing bets takes only a few taps, and the option to save multiple bet slips for later completion adds flexibility.
App Specifications
| Operating System | Minimum Requirement | File Size | Where to Download | Direct Link |
| Android | Android 4.4 or higher | 37.16 MB | JackpotCity website | Visit Site |
| iOS | iOS 11 or higher | 4.6 MB | App Store or JackpotCity site | Visit Site |
Overall, the mobile web version of JackpotCity is functional but not exceptional. The dedicated app, however, is slightly above average in performance. With a bit of practice, even new users can navigate smoothly and place bets easily from their smartphone or tablet.
Multiples and Betting Systems
For most users, placing a single bet is just the beginning. The real excitement often comes from combining several events into a multiple bet. JackpotCity fully supports this mode of play and even rewards it: players can benefit from a 4% profit boost when including at least five selections in one bet.
Additionally, building system bets is simple and intuitive. After choosing your selections, just click on the “Systems” tab to explore all the combination options. You can place wagers on each combination starting from as little as €0.05.
Betting Limits
As a fully licensed operator under the ADM (formerly AAMS), JackpotCity must comply with Italy’s regulated betting standards. These include both minimum stake requirements and maximum payout limits.
- Minimum stake per single bet: €1
- Minimum per system combination: €0.05
- Maximum payout per bet: €50,000
These limits are consistent with other legal operators in the market and ensure a fair playing environment for all users.
JackpotCity Sports Betting Odds and Payouts
When it comes to evaluating a sportsbook, payout rates are a critical factor. At JackpotCity, the return to player percentages are generally strong, especially in mainstream sports and major events, where margins are tighter and competition among bookmakers is higher.
Here’s a breakdown of payout ranges observed during our testing:
| Sport | Payout Range |
| Football | 90.9% – 96.2% |
| Basketball | 91.8% – 92.5% |
| Tennis | 93.2% – 94.4% |
| American Football | 89.8% – 91.9% |
| Volleyball | 89.6% – 92.1% |
| Ice Hockey | 90.1% – 92.7% |
| Handball | 90.3% – 92.0% |
| Rugby | 90.7% – 91.1% |
As shown, football consistently offers some of the highest returns, especially in competitions like the Champions League or Serie A, where payout rates can surpass 96%. While niche sports show slightly lower values, the variance remains minimal, and the overall offer is more than satisfying.
Welcome Bonus and Promotions
From a sportsbook perspective, JackpotCity’s promotions clearly reflect its origins as a casino-first platform. Sports betting bonuses are limited, and sometimes even absent. However, users can benefit from the VIP Club, where points can be accumulated across various gaming categories, including sports.
Despite the loyalty program, the lack of dedicated betting promotions keeps JackpotCity slightly below average in this category. A more competitive bonus structure would make it more appealing for sports-focused bettors.
Design and User Experience
One of the first things you’ll notice about JackpotCity is its clean and functional dark theme. This aesthetic choice enhances focus and readability, especially during extended betting sessions. The purple logo stands out against the dark background, and the top navigation bar provides quick access to all key areas: Casino, Live Casino, Sports, Live Betting, Virtuals, Promotions, and VIP Club.
In the sports section, odds and schedules are very easy to navigate. On the left, a familiar sidebar layout lists football first, followed by all other sports. In the center, users can explore the markets available for each event. On the right, the betting slip dynamically updates with the stake value and projected winnings, ready for confirmation.
The interface offers a smooth and responsive experience, both on desktop and mobile, making it accessible for newcomers and experienced users alike.
How to Place a Bet on JackpotCity
In all our reviews of licensed betting operators, one key element stands out: interface quality. A smooth, intuitive user experience when placing bets is crucial. The fewer clicks needed to build and submit a bet slip, the more enjoyable and efficient the platform becomes.
Placing a sports bet on JackpotCity may seem overwhelming at first glance, especially for new users. While the site offers helpful tips and promotional suggestions, the layout may appear dense at first. Fortunately, the process becomes natural and user-friendly after just a few tries.
Three Steps to Placing a Bet
| Step | Description |
| 1. Make Your Selection | From the left-hand menu, choose your preferred sport, then select the event and market you want to bet on. |
| 2. Choose Your Bet Type | The bet slip appears on the right-hand side. You can select single, multiple, or system bets. |
| 3. Confirm Your Bet | Once you’ve reviewed the odds and entered your stake, choose whether to confirm your bet or save it for later. |
After selecting your sport of interest, the center panel displays available matches and betting markets. You can either scan the match odds at a glance or click on a specific fixture to explore all betting options. Each event includes quick access to statistics and the total number of markets available.
Once your selections are made, the betting slip updates automatically. You can enter your stake, choose your format (singles, combo, or system), and then decide whether to place the bet immediately or save it for later.
Deposit and Withdrawal Methods at JackpotCity
Aiming to position itself among the best betting platforms—not just for new users but across the board—JackpotCity offers a wide range of payment methods, covering all the most trusted and widely used services worldwide.
Key Features
- SSL encryption ensures secure handling of personal and financial data.
- Accepts major credit/debit cards including MasterCard, VISA, and BancoPosta/PostePay.
- Compatible with leading e-wallets such as PayPal, Skrill, and Neteller.
- Supports prepaid options including Paysafecard and OnShop.
At this time, Apple Pay is not supported, but this could change in the future. Should the platform update its supported methods, we’ll revise this guide to reflect all new additions.
All You Need to Know About Payments and Withdrawals
JackpotCity offers a solid range of payment and withdrawal methods, suitable for players who value speed, security, and flexibility. Whether you prefer traditional banking or modern e-wallets, the platform ensures efficient handling of your funds—both for deposits and payouts.
Below is a comprehensive summary of the limits, processing times, and fees for each available method:
Payment & Withdrawal Options at JackpotCity
| Payment Method | Withdrawal Limits | Deposit Limits | Withdrawal Time | Deposit Speed | Fees |
| Visa | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| MasterCard | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| Bank Transfer | €10 – No limit | €10 – No limit | 4–5 business days | 3–5 business days | None |
| Skrill | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| Neteller | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| PayPal | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| Postepay | €10 – No limit | €10 – No limit | 2 business days | Instant | None |
| Paysafecard | N/A (withdrawal not available) | €10 – No limit | N/A | Instant | None |
| In-store (OnShop) | N/A (withdrawal not available) | €10 – No limit | N/A | Instant | None |
Additional Notes on Payouts
- Withdrawal processing typically ranges between 1 and 3 business days, depending on the method selected.
- Bank transfers are the slowest, due to standard banking procedures.
- Whenever possible, withdrawals are processed using the same method as the deposit—in line with responsible gaming and anti-fraud policies.
- No fees are charged by JackpotCity for any deposits or withdrawals.
Prepaid methods like Paysafecard and OnShop can only be used for deposits, and therefore require an alternative method for cashouts.
More About JackpotCity
While JackpotCity entered the sports betting scene later than many of its competitors, its experience in the online gaming industry dates back over two decades. Operated by GM Gaming Limited, a Malta-based company with a solid track record in online casinos, the site has recently expanded its services to include sports betting, positioning itself as a comprehensive platform for all types of bettors.
This move into sports betting wasn’t improvised—it represents a strategic evolution of the well-known casino brand “Voglia di Vincere.” With a new visual identity and platform upgrades, JackpotCity is clearly aiming to become a serious contender in the global betting landscape.
Operator Overview
| Operating Company | GM Gaming Limited (Malta) |
| License | ADM (No. 15243) |
| Headquarters | Gzira, Malta |
| Support Hours | 10:00 AM – 11:00 PM (Monday to Sunday) |
| General Email | [email protected] |
| Live Chat | Yes |
| Document Submission Email | [email protected] |
| ID Verification | Mandatory |
| Accepted Documents | ID card, passport, driver’s license |
| Betting & Deposit Limits | Configurable by the user |
| Minor Protection | Guaranteed |
Customer Support: Solid, but Room to Improve
Customer assistance is a key factor in assessing any betting site. At JackpotCity, the support service is generally well-organized and efficient, though there are some limitations.
Weak point: there’s no direct phone support, which may not appeal to users who prefer verbal interaction. However, this is counterbalanced by:
- Daily live chat (10:00 AM to 11:00 PM)
- Quick and accurate replies
- Three dedicated email addresses for general queries, document submission, and data handling
- A well-structured FAQ section, though it could benefit from improved navigation
Licensing and Security: A Controlled, Safe Environment
JackpotCity holds a valid license issued by the national gaming authority, ensuring full regulatory compliance. On the security front, the platform meets all legal and technical standards:
- SSL encryption secures all personal and financial data
- Backed by Cloudflare and other trusted tech partners
- Ongoing internal controls and monitoring aligned with Responsible Gaming principles
- Options for deposit and spending limits, account restrictions, and self-exclusion features
JackpotCity Casino and Other Products (Lotteries)
True to its name and roots—as it was originally focused solely on casino gaming—JackpotCity offers a wide variety of games and a highly competitive online casino bonus for fans of the green table. We’re talking about thousands of titles of all types, enhanced by regular promotions and a well-structured menu that, somewhat ironically, is actually easier to navigate from mobile than desktop.
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Naturally, jackpot slots are available, along with live casino games featuring real dealers via webcam. However, this section has fewer options compared to other providers when it comes to blackjack and roulette, which are typically more comprehensive elsewhere. On the other hand, the instant lottery section is very complete, including Lotto, Gratta & Vinci, and Lotteria Italia. That said, there are no bingo halls or poker rooms available.
Other Considerations
JackpotCity is a straightforward platform, but it’s missing some of the “extras” that often enhance the overall experience. For example, there’s no news section or blog for the latest updates, tips, or game insights.
Horse race betting is also absent. However, the site earns praise for its virtual sports offering. A variety of disciplines are available—from trotting to motor racing—with strong graphics and frequent events. As a newcomer to the Italian market, JackpotCity has room to refine these gaps, and we’re confident it will gain increasing recognition in the industry.
A Solid Proposal With Room for Growth
Now that we’ve reached the end of this JackpotCity review, it’s time to draw some conclusions. Overall, this operator’s offer is definitely worth recommending. While it may not yet reach the level of top-tier online sportsbooks, it stands out for its well-structured betting schedule and the vast number of markets available—especially in football, but across many disciplines.
The platform’s persistent suggestions and hints might not be a downside for everyone, but in our opinion, this feature should be reworked to be less intrusive. Additionally, a news and insights section would be a great improvement. Alongside modest incentives for new users (that lag behind the best betting bonuses), these are the few current weaknesses of a young but promising bookmaker—one that already shows solid payouts and a compelling live streaming service.
JackpotCity Strengths and Weaknesses
Strengths
- Solid and attractive payout rates
- Wide variety of available markets
- Events available for live streaming
- Multiple secure payment options
- VIP Club included
Weaknesses
- Few sportsbook-specific promotions
- No horse race betting
- Visuals could be improved
- Lacks a news/blog section
JackpotCity At a Glance
| JackpotCity Rating | 4.5 / 5 |
| Welcome Bonus | €150 |
| Sports Disciplines | 20+ |
| Payment Methods | Visa, Mastercard, Bank Transfer, Skrill, Neteller, PayPal, Paysafecard, OnShop |
| Average Payout | 92.10% |
Other highlights? The virtual sports section combines variety with visual quality, the customer service—despite lacking phone support—is responsive and well-trained, and the payment method list, while not endless, includes all major and secure options.
In short, if the old saying “Well begun is half done” holds true, we can expect a bright future for this operator.
